Scaring Customers: 4 Phrases Customer Service Representatives Need To Avoid

Posted on: 29 March 2016

When it comes to the success of any business, there must be a strong, personal connection with customers. While this is sometimes achieved in person, face-to-face, some businesses achieve this over-the-phone with positive words and a warm tone of voice. When a frustrated customer calls in and a customer service representative uses a negative tone and poorly-worded phrase, the situation is likely to escalate and the caller will not leave the conversation feeling satisfied.
[Read More]

Three Tips For Safely Driving A Cargo Van

Posted on: 9 March 2016

When you're planning a small move that doesn't require you to rent a truck, renting a cargo van, from a company like Elite Truck Rental, can be the perfect vehicle for getting the job done. With wide-opening doors and a large storage area, your cargo van can handle furniture items and boxes alike to help you move your possessions from one home to another. If you've never driven anything larger than a standard-sized car, it can be a bit of an adjustment getting behind the steering wheel or a cargo van.
[Read More]

Why A Pressure Washer Stops Removing Dirt In A Powerful Manner

Posted on: 21 February 2016

Does your pressure washer suddenly not remove dirt as effectively as it once was able to? The problem with the equipment likely stems from it having a decreased flow of water pressure, which means that replacement parts or a new pressure washer is needed. This article will discuss some of the possible things that may be causing your pressure washer to not release water with enough power to sufficiently remove dirt as it should be able to.
[Read More]

5 Tips for Making Your Newborn's Mattress Last through Their Childhood

Posted on: 2 February 2016

Having a child is one of the most expensive decisions that a couple can make. It will be necessary to take care of a child from the beginning of his or her development through to adulthood. Although many expenses are inevitable, you can do things a bit differently to maximize the value that you get from your purchases. It is natural for parents to go through several mattresses in their child's upbringing, but with proper planning, you can get away with purchasing just one and not have to make any sacrifices.
[Read More]